“Having joined Genesis as a corporate account manager, I progressed to the position of team coach after 12 months. As a coach, I’m able to pass on the knowledge I’ve gained during my time at Genesis to the new starters and to my peers through regular coaching sessions aimed at increase their confidence and ability to deliver an improved customer experience. The training and development programme for staff has never been stronger than it is now and I can confidently say that I am proud to work for Genesis.”
Clare Cordingley, Team Coach