Terms of Service
Here are the general terms and conditions applied to the following Genesis Communications Limited services and products: Airtime, Hardware, Fixed Line, Broadband, Vehicle Tracking and Hosting.
These apply to the use of services that you have selected from Genesis and when ordering, you agreed to be bound by the terms and conditions set out on this site.
- Hardware Terms & Conditions (download pdf here)
- Handsets Total Service Cover Terms & Conditions (download pdf here)
- Data Cards Total Service Cover Terms & Conditions (download pdf here)
- Vehicle Tracking Terms & Conditions (download pdf here)
- Hosting Terms & Conditions (download pdf here)
- Acceptable Use Policy (download pdf here)
- ATSS Terms & Conditions (download pdf here)
- ATSS Specification & Charges for Enhanced Support (download pdf here)
- ATSS Specification & Charges for Quick Start Packages (download pdf here)
- ATSS Specification & Charges for BlackBerry (download pdf here)
- Genesis Equipment Terms & Conditions (download pdf here)
- Genesis General Terms & Conditions (download pdf here)
- Complaints Policy (download pdf here)
- Returns Policy (download pdf here)
- Delivery Policy (download pdf here)
- Code of Practice (download pdf here)
- O2 Airtime Terms & Conditions (download pdf here)
- O2 International Call Charges Terms & Conditions (download pdf here)
- Vodafone Terms & Conditions (download pdf here)
- Nominet Terms & Conditions (view website)
Adobe Acrobat Reader is required to view these documents, this can be downloaded here
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